Area: | School of Psychology |
Credits: | 25.0 |
Contact Hours: | 40.0 |
Workshop: | 2 x 16 Hours Quarterly |
Seminar: | 1 x 8 Hours Quarterly |
Syllabus: | An introduction to the basic skills of interviewing applicable to a variety of human service settings. Basic active listening, communication and assertiveness skills. Awareness of incongruent non-verbal communication, and the influence of stereotypes andprejudices in communication with others. |
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Unit Outcomes: | On successful completion of this unit students will be able to - Demonstrate basic active listening and communication skills. Generalise basic active listening and communication skills to the counselling situation. Generalise basic active listening and communication skills to consulting. Generalise basic active listening and communication skills to situations requiring assertiveness with clients and colleagues. Generalise basic active listening and communication skills to situations where information needs to be gathered. Demonstrate an awareness of incongruent nonverbal communication. Demonstrate an awareness of the influence of stereotypes and prejudices in communication. Demonstrate an awareness of all of the above in the development of rapport with clients and colleagues. |
Texts and references listed below are for your information only and current as of September 30, 2003. Some units taught offshore are modified at selected locations. Please check with the unit coordinator for up-to-date information and approved offshore variations to unit information before finalising study and textbook purchases. |
Unit References: | Camel. Devito J.A., (1992), The Interpersonal Communication Book, 6th ed., NY, Harper Collins. Cornelius H. and Faire S., (1990), Everyone Can Win - How to Resolve Conflict, Brookvale, Simon Schuster. |
Unit Texts: | Bolton R., (1993), People Skills - How to Assert Yourself, Listen to Others and Resolve Conflicts, Sydney, Simon and Schuster. |
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Unit Assessment Breakdown: | Attendance/Involvement (Workshop and Online Tutorials) 10%. Observation Exercise 25%. Personal Log 15%. Written Paper 50%. This is by grade/mark assessment. |
Field of Education: |  90513 Counselling | HECS Band (if applicable): | 1   |
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Extent to which this unit or thesis utilises online information: |  Essential   | Result Type: |  Grade/Mark |
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Availability
Year | Location | Period | Internal | Area External | Central External | 2004 | Bentley Campus | Semester 1 | | | Y |
Area External | refers to external course/units run by the School or Department, offered online or through Web CT, or offered by research. |
Central External | refers to external course/units run through the Curtin Bentley-based Distance Education Area |
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