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12482 (v.4) Ed 218 - Effective Communication
Area: | Department of Education |
Credits: | 25.0 |
Contact Hours: | 10.0 |
Individual Study: | 1 x 10 Hours Weekly |
Syllabus: | Introduction to the wide area of communication in general, and academic and business communication in particular. Focuses upon the process of communication which includes skills in speaking and listening, various forms of writing such as reports, essays and organisational communication. Conflict management, group decision-making and negotiation processes are also investigated in order to provide students with basic communication skills which are necessary in the workplace and in tertiary study. |
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Unit Outcomes: | On successful completion of this unit, students will have- Identified the major components of the communication process and analysed the various methods of appropriate communication in the workplace. Distinguished between the changing modes of communication in the workplace and applied them appropriately to their own situation. Recognised different strategies associated with spoken and unspoken communication. Analysed someone's non-verbal behaviour. Written an essay. Researched and evaluated written information. Identified the key components of different reporting styles. Written a report. Identified and analysed the key components of successful meetings and group dynamics. Used a problem solving strategy in a conflict situation. Demonstrated an understanding of the negotiation process. Explained the communication strategies involved in group decision making. |
Texts and references listed below are for your information only and current as of September 30, 2003. Some units taught offshore are modified at selected locations. Please check with the unit coordinator for up-to-date information and approved offshore variations to unit information before finalising study and textbook purchases. |
Unit References: | Baker, E., Barrett, M. and Roberts, L. (2002), Working communication. Sydney, John Wiley and Sons. Anderson, J. and Poole, M. (1998), Assignment and thesis writing. Milton, Jacaranda Wiley Ltd. Burnham, S. (1994), For writers only. New York, BallantineBooks. Mahony, D. (1996), The student guide for the preparation, writing and presentation of assignments. Brisbane, QUT Faculty of Arts. Petelin, R. and Durham, M. (1996), The professional writing guide: writing well and knowing why. Melbourne, Pitman. |
Unit Texts: | Winshuttle, K. and Elliott, E. (1999), Writing, researching, communicating: Comunication skills for the information age. Sydney, McGraw-Hill. Tyler, S., Cossen, and Ryan, C. (2002), Communication: A foundation course. Pearson Education Australia. |
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Unit Assessment Breakdown: | Essay 35%, Online forum participation 15%, Project Report 50%. This is by grade/mark assessment. |
Field of Education: | 70300 Curriculum and Education Studies (Narrow Grouping) | HECS Band (if applicable): | 1 |
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Extent to which this unit or thesis utilises online information: | Not Online | Result Type: | Grade/Mark |
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Availability
| Year | Location | Period | Internal | Area External | Central External | | 2004 | Bentley Campus | Semester 1 | Y | | Y |
Area
External | refers to external course/units run by the School or Department, offered online or through Web CT, or offered by research. |
Central
External | refers to external course/units run through the Curtin Bentley-based Distance Education Area |
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