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11763 (v.2) Conflict Resolution Processes 601
Area: | School of Management |
Credits: | 25.0 |
Contact Hours: | 3.0 |
Seminar: | 1 x 3 Hours Weekly |
Syllabus: | Enables personal analysis and reflection on the attitudes, styles and skills currently used to prevent, manage and resolve conflict. Theoretical perspectives of dispute resolution. Opportunity to develop and practise a range of interpersonal skills and methods for dispute resolution. |
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Unit Outcomes: | After studying this unit, students will have - Described the nature of conflict, its advantages and disadvantages. Introduced a range of methods for resolving conflict. Critically evaluated alternative methods for resolving conflict and the reasons for their use in different situations. Demonstrated skills in and provide feedback on facilitation and interpersonal skills involving dispute resolution, for example, negotiation, mediation, consensus formation in multi party disputes and conflict resolution in workplace and community settings. Describe the ethical principles and practices underpinning all the above mentioned processes. |
Texts and references listed below are for your information only and current as of September 30, 2003. Some units taught offshore are modified at selected locations. Please check with the unit coordinator for up-to-date information and approved offshore variations to unit information before finalising study and textbook purchases. |
Unit References: | Acland, A. F. (1990), A Sudden Outbreak of Common Sense. London, Hutchinson Business Books. (Currently out of print) In closed reserve in the library. Henderson, S. (1993), The Dispute Resolution Manual. Brisbane, Data Legal Publications Pty. Ltd. Tillett, G. (1991), Resolving Conflict a Practical Approach. Sydney University Press in association with, Melbourne, Oxford University Press. Key authors in the conflict field: Fisher and Ury, Cornelius and Faire, Acland, Tillett, Burton, Senge, Hollier et al., Bilodeau, Kaplan. |
Unit Texts: | Cornelius, H. and Faire, S. (1989), Everyone Can Win - How to Resolve Conflict. Roseville, Australia, Simon and Schuster. Mayer, B. (2000), The Dynamics of Conflict Resolution. San Francisco, Jossey-Bass. Wertheim, E. et al. (1998), Skills for Resolving Conflict. Victoria, Eruditions Publishing. |
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Unit Assessment Breakdown: | Journal 50%, Mind Map 20%, Research Paper 30%. This is by grade/mark assessment. |
Field of Education: | 80300 Business and Management (Narrow Grouping) | HECS Band (if applicable): | 2 |
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Extent to which this unit or thesis utilises online information: | Informational | Result Type: | Grade/Mark |
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Availability
| Year | Location | Period | Internal | Area External | Central External | | 2004 | Bentley Campus | Semester 1 | Y | | |
Area
External | refers to external course/units run by the School or Department, offered online or through Web CT, or offered by research. |
Central
External | refers to external course/units run through the Curtin Bentley-based Distance Education Area |
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