3891 (v.5) Facilities and Operations Management 300

Area:

School of Management

Credits:

25.0

Contact Hours:

3.0

Seminar:

1 x 3 Hours Weekly

Prerequisite(s):

2644 (v.8) Administrative Management 200 or any previous version

Syllabus:

Design and setting up of the workplace in compliance with federal, state and local building and environmental regulations, together with the planning, organisation and control of systems and services. Information and communication management, resources, facilities, operations, and administrative setting. Issues concerning workplace automation, technology, ergonomics, security and safety.

Unit Outcomes:

On successful completion of this unit students will have - Considered a management perspective and an operations approach in relation to the functions and processes of facilities and operations within the work setting. Defined and described the main objectives and current challenges of facilities and operations management. Discussed the major factors involved and methods adopted in the planning, organisation, control, and co-ordination of facilities and operations management. A knowledge of the ways thatrecent associated industry trends, technology and information management developments have affected the role of facilities and operations management in Australia and overseas. Skills to identify future challenges and directions that relate to facilities and operations management in general.

Text and references listed above are for your information only and current as of September 30, 2003. Please check with the unit coordinator for up-to-date information.

Unit References:

Baker, K. and Huyton, J. (2001), Hospitality Management. Melbourne, The Hospitality Press.Bardi, J.A. (1996), Hotel Front Office Management. 2nd ed., NY, Van Nostrand Reinhold. Gee, C. (1997), The Travel Industry. 3rd. ed. NY , Wiley. Huyton, J. and Baker S. (2001), Case Studies in Rooms Operations and Management. Melbourne, The Hospitality Press. Keeling, B.L. and Kallaus, N.F. (1996), Administrative Office Management. 11th. ed., Cincinnati, South-Western Educational Publishing. McIntosh, R.W., Goeldner, C.R. and Ritchie, J.R.B., (1995), Tourism - Principles, Practices, Philosophies, 7th. ed. NY, Wiley. Mullins, L.J. (1995), Hospitality Management - A Human Resources Approach, 2nd. ed. London, Pitman Publishing. Odgers, P. and Keeling, B.L. (2000), Administrative Office Management, 12th. ed. Cincinnati, South-Western Educational Publishing. Quible, Z.K. (2001), Administrative Office Management - An Introduction. 7th. ed. Upper Saddle River, Prentice-Hall.

Unit Texts:

No prescribed texts.

Unit Assessment Breakdown:

To successfully complete this unit students must attempt all assessment components and receive at least 50% in the total overall assessment. Class Participation 10%. Group Project Class Presentation 10%. Group Project Written Assignment 40%. Mid-Program Test 20%. Project Written Proposal and Presentation 20%. This is by grade/mark assessment.

Year	Location	Period	Internal	Area External	Central External
2004	Bentley Campus	Semester 1	Y
2004	Bentley Campus	Semester 2	Y
2004	Joondalup Campus	Semester 1	Y
2004	Joondalup Campus	Semester 2	Y