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13367 (v.2) Health Services Quality Development 583
Area: | School of Public Health |
Credits: | 25.0 |
Contact Hours: | 3.0 |
Lecture: | 1 x 3 Hours Weekly |
Syllabus: | The history of quality. Quality issues related to leadership, planning, management of information and the role of the consumer. Tools for process analysis and management. Output and outcomes of quality development, external recognition of quality programs. |
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Unit Outcomes: | On successful completion of this unit, students will be able to- Review systems theory in relation to quality development. Examined the development of quality management procedures in health care. Define the role of leadership in quality outcomes. Investigate techniques in measurement, data gathering and information management in quality development. Examine approaches to team development. Explore issues relating to outcome measurement. Discuss approaches to the external recognition of quality frameworks. |
Texts and references listed below are for your information only and current as of September 30, 2003. Some units taught offshore are modified at selected locations. Please check with the unit coordinator for up-to-date information and approved offshore variations to unit information before finalising study and textbook purchases. |
Unit References: | Al-Assaf, A. and Schmele, J. (eds.) (1995), The textbook of total quality in Healthcare, U.S.A. Saint Lucie Pr. Joss, R. and Kogan, M. (1995), Advancing quality: total quality management in the National Health Service, London, Open University Press. Katz, J. and Green, E. (1996), Managing quality: a guide to system-wide performance management in Health care 2nd edn, St Louis, Mo., Mosby-Year Book. Kirk, R. (1997), Managing Outcomes, Process and Cost in a Managed Care Environment, Aspen Publishing, Rockville, Md. Leebov, W. and Ersoz, C.J (1991), The Health Care Manager's Guide to Continuous Quality Improvement, Amer. Hospital, U.S.A. McLaughlin, C. and Kalzuny, A. (1994), Continuous Quality Improvement in Health Care: Theory, Implementation and Applications, Aspen Publishing, Rockville, Md. Marszalek-Gaucher, E., Coffey, R. and Gaucher, E. (1993), Total quality in Health care: From Theory to Practice, Jossey Bass, New York. Schmele, J. (Ed.) (1996), Quality Management in Nursing and Health Care, DelmarPub, New York. Stamatis, D. (1996), Total Quality Management in Healthcare: Implementation Strategies for Optimum Results. Irwin Professional, New York. Wilson, L. and Goldschmidt, P. (1995), Quality Management in Health Care, McGraw-Hill, Sydney. |
Unit Texts: | No prescribed texts. |
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Unit Assessment Breakdown: | Assignments (2 x 35%) 70%, Final exam 30%. This is by grade/mark assessment. |
Field of Education: | 69900 Other Health (Narrow Grouping) | HECS Band (if applicable): | 2 |
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Extent to which this unit or thesis utilises online information: | Informational | Result Type: | Grade/Mark |
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Availability
| Year | Location | Period | Internal | Area External | Central External | | 2004 | Bentley Campus | Semester 2 | Y | | Y |
Area
External | refers to external course/units run by the School or Department, offered online or through Web CT, or offered by research. |
Central
External | refers to external course/units run through the Curtin Bentley-based Distance Education Area |
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