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11763 (v.2) Conflict Resolution Processes 601

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Area:	School of Management
Contact Hours:	3.0
Credits:	25.0
Lecture:	1 x 3 Hours Weekly
Understanding of attitudes, current styles and skills for preventing, managing and resolving conflict. Requirement to observe changes in their behaviour during conflict situations encountered at work and at home. Practise a range of interpersonal skills and methods for dispute resolution through mediation.

 

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