13367 (v.2) Health Services Quality Development 583

Area:

School of Public Health

Contact Hours:

3.0

Credits:

25.0

Lecture:

1 x 3 Hours Weekly

The history of quality. Quality issues related to leadership, planning, management of information and the role of the consumer. Tools for process analysis and management. Output and outcomes of quality development, external recognition of quality programs.

Availability

Year	Location	Period	Internal	Area External	Central External
2004	Bentley Campus	Semester 2	Y		Y

Area External	refers to external course/units run by the School or Department, offered online or through Web CT, or offered by research.
Central External	refers to external course/units run through the Curtin Bentley-based Distance Education Area

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