12606 (v.4) Services Information Management 200
Area: | School of Management |
Contact Hours: | 3.0 |
Credits: | 25.0 |
Seminar: | 1 x 3 Hours Weekly |
Prerequisite(s): | 12598 (v.3) Tourism Management (Principles and Practices) 102 or any previous version
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The services industry has traditionally been heavily reliant on human resources for the delivery of a range of services. Within the tourism and hospitality sectors many of these service transactions are achieved through the global connectivity of an array of organisations for the final delivery of tourism products. To this end many industries are information intensive and require dedicated systems for the communication and analysis of information. Accurate, timely information and research needs are enhanced by the appropriate use of information and communication technology. Investigation of the issues and complexities of communication and information technology used within services industries and examination of the ways in which technology is being applied within various sectors of the industry. |
Year | Location | Period | Internal | Area External | Central External | 2003 | Bentley Campus | Semester 2 | Y | | | |
Current as of: October 30, 2003 13:11:55
CRICOS provider code 00301J