305405 (v.1) Interpersonal Communication 502

---

 

Area:	School of Psychology
Credits:	25.0
Contact Hours:	40.0
Workshop:	2 x 16 Hours Quarterly
Seminar:	1 x 8 Hours Quarterly
Syllabus:	An introduction to basic helping skills suitable for telephone and face-to-face counselling. Basic models of helping and problem solving applicable to face-to-face and telephone counselling. Helper ethics and responsibilities.
Unit Outcomes:	On successful completion of this unit students will be able to - Demonstrate knowledge of a basic counselling/helping model. Demonstrate knowledge of a basic problem solving model applicable to client difficulties. Apply both of the above to face-to-faceand telephone counselling and helping situations. Demonstrate a knowledge of counsellor and helper responsibilities. Demonstrate a knowledge of ethics appropriate to counselling and helping. Demonstrate a critical awareness of counselling and helping services in the community. Generalise basic listening and communication skills to situations where information needs to be gathered.
Text and references listed above are for your information only and current as of September 30, 2003. Please check with the unit coordinator for up-to-date information.
Unit References:	Nelson-Jones R., (1997), Lifeskills Helping, 3rd ed.,Sydney, Holt, Rinehart and Winston. Westheim E., Love A. and Peck C. (1998), Skills for Resolving Conflict, Melbourne, Eruditions.
Unit Texts:	Geldard, D. and Geldard, K. (2001), Basic personal counselling (4th ed.). Sydney, Prentice Hall.
Unit Assessment Breakdown:	Attendance/Involvement (Workshop and Online Tutorials) 10%. Observation Exercise 25%. Personal Log 15%. Written Paper 50%. This is by grade/mark assessment.
Year Location Period Internal Area External Central External 2004 Bentley Campus Semester 1   Y   2004 Bentley Campus Semester 2     Y