304415 (v.2) Cross Cultural Communication 200

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Area:	School of Management
Credits:	25.0
Contact Hours:	3.0
Seminar:	1 x 3 Hours Weekly
Syllabus:	An overview of cultural dimensions of communication for effective conduct of business. In making connections between administration theory and cross-cultural business activity students will develop an understanding of verbal and non-verbal behaviours, examine cultural values, beliefs and actions and learn techniques for locating relevant cross-cultural information.
Unit Outcomes:	On successful completion of this unit students will have the ability to make connections between administration theory and cross cultural business activities. Have an understanding of cross cultural communication patterns, both verbal and non-verbal. Be able to articulate cultural awareness of differing values and beliefs. Be able to locate and apply cross cultural information in a business environment.
Text and references listed above are for your information only and current as of September 30, 2003. Please check with the unit coordinator for up-to-date information.
Unit References:	Ferraro, G.P. (1998). The Cultural Dimension of International Business. Prentice-Hall, Upper Saddle River, New Jersey. Townsend, P (1999). Managing Ethical Differences in the Global Organisation. Gesteland, R.R. (1999). Cross Cultural Business Behaviour: Marketing, Negotiating and Managing Across Cultures (Second Edition). Hoecklin, L. (1995). Managing Cultural Differences: Strategies for Competitive Advantage. Addison-Wesley, Wokingham, England.
Unit Texts:	Varner, I and Beamer, L (1995). Intercultural Communication in the Global Workplace. Irwin McGraw-Hill, Boston.
Unit Assessment Breakdown:	Continuous Assessment 50%. Examination 50%. This is by mark/grade assessment.