304397 (v.2) Ed 648 - Advanced Communication and Personal Effectiveness

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Area:	Department of Education
Credits:	25.0
Contact Hours:	3.0
Lecture:	1 x 3 Hours Weekly
Syllabus:	Designed to advance students' communication skills from a personal, as well as an organisational, viewpoint. Since most of us are interested in, and concerned with communication on a daily basis we need to develop a strong understanding of how to improveout own communication skills in order to enhance the communication that occurs in the workplace. This unit is divided into five modules and these include functions and issues in communication, communication and perception, foundations of individual behaviour, interpersonal communication and communicating for change.
Unit Outcomes:	On successful completion of this unit, students will have- Identified the preliminaries to human communication including types and elements of various processes. Identified, interpreted and analysed selected models of human communication. Recognised, categorised and generalise the principles of human communication in the workplace including relationship dimensions and multi-purpose communication. Described and applied best practice in intercultural communication. Identified and described a variety of skills necessary for the management of interpersonal communication, interpersonal relationships, conflict and stress. Analysed the implications of communicating for change in the training environment. Demonstrated their assimilation of research on communication models and practices.
Text and references listed above are for your information only and current as of September 30, 2003. Please check with the unit coordinator for up-to-date information.
Unit References:	Berger, K.L. (1994), The Developing Person Through the Lifespan (third edition). NY, Worth. Beck, C.E. (1999), Managerial Communication - Bridging Theory and Practice. New Jersey, Prentice Hall. Carlopio, J., Andrewartha, G. and Armstrong, H. (2001), Developing Management Skills - A Comprehensive Guide for Leaders (second edition). Sydney, Pearson Education. Gordon, J.R. (1999), Organisational Behaviour - A Diagnostic Approach (sixth edition). New Jersey, Prentice Hall. Timm, P.R. and Stead, J.A. (1996), Communication Skills for Business and Professions. New Jersey, Prentice Hall.
Unit Texts:	DeVito, J.A (2000), Human Communication (eighth edition). NY, Addison Wesley Longman. Robbins, S.P., Millet, B., Cacioppe, R. and Waters-Marsh, T. (2001), Organisational Behaviour - Leading and Managing in Australia and New Zealand (third edition). Sydney, Prentice Hall. Samson, J., Radloff, A. and de la Harpe, B. (1997), The Essay - A Guide to Writing Essays and Reports in Education (third edition). Bentley, Curtin University of Technology.
Unit Assessment Breakdown:	Action research report 40%, Internet literature critique (1) 30%, Internet literature critique (2) 30%. This is by grade/mark assessment.
Year Location Period Internal Area External Central External 2004 Bentley Campus Semester 1 Y   Y 2004 Bentley Campus Semester 2 Y   Y