12443 (v.3) Information Studies 511 - Information Provision

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Area:	Department of Media and Information
Credits:	25.0
Contact Hours:	3.0
Lecture:	1 x 1 Hours Weekly
Practical:	1 x 2 Hours Weekly
Syllabus:	The role of the reference and information service. The reference interview. The organisation of subject-discipline access. Advanced search strategies, including their use with automated information retrieval. Planning, promoting and evaluating reference and information services. The role of the Internet in reference and information services. Current awareness services. Citation indexing. User education.
Unit Outcomes:	On successful completion of this unit, students will have- A familiarity with advanced and specialised forms of index for information retrieval, including citation indexes. The ability to conduct an effective reference interview. The ability to plan and conduct effective subject searches for users using print and electronic formats, including the Internet. An understanding of user education philosophy and practice in a variety of information service centres. A familiarity with major issues involved in planning, implementing and evaluating an effective modem reference service.
Text and references listed above are for your information only and current as of September 30, 2003. Please check with the unit coordinator for up-to-date information.
Unit References:	Ackermann, E and Hartman, K. (1999), The Information Specialists Guide to Searching and Researching on the Internet. Chicago, Fitzroy Dearbom. Hartley, R.J. (1990), Online Searching: Principles and Practice. London, Bowker. Thomsen, E. (1999), Rethinking Reference. New York, Neal-Schuman.
Unit Texts:	Katz, W.A. (2002), Introduction to Reference Services (eighth edition). New York, McGraw-Hill.
Unit Assessment Breakdown:	Essay 30%, Exam 40%, Online search and evaluation 30%. This is by grade/mark assessment.
Year Location Period Internal Area External Central External 2004 Bentley Campus Semester 1 Y   Y 2004 Bentley Campus Semester 2     Y