12009 (v.3) Quality in Building 342

Area:

Department of Construction Management

Credits:

12.5

Contact Hours:

2.0

Lecture:

1 x 2 Hours Weekly

Prerequisite(s):

12008 (v.4) Quality in Building 242 or any previous version

Syllabus:

Total quality management, benchmarking, best practice and practical experience of developing, writing and using quality management system documentation.

Unit Outcomes:

On successful completion of this unit, students will have- A deeper and more sophisticated level of understanding about quality management and its application in the construction industry.

Text and references listed above are for your information only and current as of September 30, 2003. Please check with the unit coordinator for up-to-date information.

Unit References:

Beckford, J. (1998), Quality: A Critical Introduction. London, Routledge. Duncan, J.M., Thorpe, B. and Sumner, P. (1996), Quality Assurance in Construction (second edition). England, Gower. Griffith, A. (1990), Quality Assurance in Building. London, Macmillan. James, P. (1996), Total Quality Management: An Introductory Text. Hemel Hempstead, Prentice Hall. MacDonald, J. (1993), Understanding Total Quality Management in a Week. London, Headway-Hodder and Stoughton. McCabe, S. (1998), Quality Improvement Techniques in Construction. Harlow, Longman. Mears, P. (1995), Quality Improvement Tools and Techniques. New York, McGraw Hill. Munro-Faure, I. and Munro-Faure, M. (1994). Implementing Total Quality Management. London, Pitman Publishing. Oakland, J.S. (1993), Total Quality Management: The Route to Improving Performance (second edition). Oxford, Butterworth-Heinemann. Stebbing, L. (1993), Quality Management in the Service Industry. England, Ellis Horwood. Wider Quality Movement. (1997), Quality, Productivity and Competitiveness: The Role of Quality in Australia's Social and Economic Development. Sydney, Standards Australia.

Unit Texts:

McCabe, S. (1998), Quality Improvement Techniques in Construction. Harlow, Longman.

Year	Location	Period	Internal	Area External	Central External
2004	Bentley Campus	Semester 2	Y
2004	Prof Dvlpmt Ctr HK	Trimester 2	Y
2004	Prof Dvlpmt Ctr HK	Trimester 3	Y