11749 (v.3) Group Support Systems Technologies 653

Area:	School of Information Systems
Credits:	25.0
Contact Hours:	3.0
Laboratory:	1 x 1.5 Hours Weekly
Seminar:	1 x 1.5 Hours Weekly
Syllabus:	Management and technical issues relevant to groupware supported work, including email and calendaring, discussion databases, document databases, knowledge management, workflow, web integration, group dynamics, facilitation, face-to-face meeting systems, and videoconferencing. Internet and e-commerce applications.

Unit Outcomes:	On successful completion of this unit, students will have - Knowledge of the strengths and weaknesses of different types of collaborative technology. Understood the organisational challenges of implementing collaborative applications. Undertaken case analysis and design and developed a small web application using a contemporary groupware software. Written a development journal with critical reflection on learning outcomes and processes. Written a critique on the implementation of collaborative applications in a business context.
Text and references listed above are for your information only and current as of September 30, 2003. Please check with the unit coordinator for up-to-date information.
Unit References:	Delphi Consulting Group Inc. (1996), Delphi on knowledge management - Research and perspectives on today's knowledge landscape. [online] http://www.delphiweb.com/insights/sample/km-highlight-1997-11.pdf [26 April 1999] Grudin, J. (1994), Groupware and social dynamics: Eight challenges for developers. Communications of the ACM, 37(1), pp. 93-105. Orlikowski, W. J. (1993), Learning from Notes: Organizational Issues in Groupware Implementation. Information Society, 9(3), pp. 237-250.
Unit Texts:	Groupware: Selected Readings (Curtin publication) Burke, D. and Calabria, J. (1999), Sams teach yourself Lotus Notes and Domino R5 development in 21 days. Indiana, Sams Publishing, MacMillan Computer Publishing.

Unit Assessment Breakdown:	Development journal and databases (part one) 13%. Development journal and databases (part two) 27%. Examination 40%. Tutorial participation 10%. Tutorial postings 10%. This is by grade/mark assessment.