11218 (v.4) Communication in Organisations 560

Area:

School of Management

Credits:

25.0

Contact Hours:

3.0

Seminar:

1 x 3 Hours Weekly

Syllabus:

Persons enrolled in this graduate unit have many years of personal interaction and communication. It is intended that such experiences will develop into an integrated understanding of the theories and processes people use to successfully communicate in organisational settings. In addition to a range of experiential learning experiences, it is expected that students will develop specific skills in communication techniques which will assist in promoting personal excellence in regard to the workplace, career advancement, advanced studies and research.

Unit Outcomes:

On successful completion of this unit students will have- Used their communication skills and been encouraged to share their experiences, feelings and insights in an empathetic and mutually supportive climate and fit one's experiential knowledge acquiredover years into a practical framework. Described key concepts of organisational communication; Articulate relevant ideas, opinions, feelings. Contributed positively relevant information from various sources. Interpreted and evaluated information. Used persuasive, effective communication techniques.

Text and references listed above are for your information only and current as of September 30, 2003. Please check with the unit coordinator for up-to-date information.

Unit References:

Betts, K. and Seitz, A. 1994. Writing Essays and Research Reports in the Social Sciences, Nelson, South Melbourne. Bovee, C.L. and Thill, J.V. (1995). Business Communication Today. (fourth edition). New York, McGraw-Hill Inc. Dwyer, J. (1993). The Business Communication Today. (third edition). New Jersey, Prentice-Hall. Edge, S. and Pass, G. (1997). Finding Business Information in Curtin University Library. (fifth edition). Bentley, Curtin University Library and Information Service. Forsyth, D.R. (1990). Group Dynamics. California, Cole Publishing Company. Johnston, D.D. (1994). The Art and Science of Persuasion. Dubuque, Brown and Benchmark. Larsen, C.U. (1995). Training in Interpersonal Skills: Tips for Managing People at Work. New Jersey, Prentice-Hall.

Unit Texts:

Hamilton, C. and Parker, C. (1997). Communicating for Results: A Guide for Business and the Professions. California, Wadsworth Publishing Company. Miller, K. (1999). Organizational Communication: Approaches and Processes. California, Wadsworth PublishingCompany.

Unit Assessment Breakdown:

Writing Journal 20%, Oral Seminar/Workshop Presentation 40%, Library Research Report 15%, Case Study 15%, Personal Development Report (in class) 10%. This is by grade/mark assessment. It is an essential requirement of the course that students must complete and pass all assessable parts of the course. There is no 'end-of-course' examination. Cumulative assessment will be made on the basis on the following student work.

Year	Location	Period	Internal	Area External	Central External
2004	Bentley Campus	Semester 2	Y
2004	Bentley Campus	Summer Period	Y
2004	Univ Econ Ho Chi Minh Vietnam	Trimester 1A	Y
2004	Univ Econ Ho Chi Minh Vietnam	Trimester 2A	Y