10903 (v.3) Management of Quality 570

---

 

Area:	Graduate School of Business
Credits:	25.0
Contact Hours:	3.0
Lecture:	1 x 3 Hours Weekly
Syllabus:	Topics covered include quality, policy considerations, organisational considerations, measurements (cost of quality), quality planning - flow charting, purchasing, design of quality systems, documentation and implementation, statistical process control, control of quality, training for quality, standards, quality awards, certification, compliance benchmarking, quality audits, international standards.