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13367 (v.2) Health Services Quality Development 583

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Area:	School of Public Health
Contact Hours:	3.0
Credits:	25.0
Lecture:	1 x 3 Hours Weekly
The history of quality. Quality issues related to leadership, planning, management of information and the role of the consumer. Tools for process analysis and management. Output and outcomes of quality development, external recogntion of quality programs.

 
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