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11756 (v.2) Operations Management 502
Area: School of Information Systems Contact Hours: 3.0 Credits: 25.0 Seminar: 1 x 3 Hours Weekly
Corporate and operations strategies. Strategic role of operations and their management. Operations strategies for competitive advantage. Designing products, processes and services. Effective reliability and maintenance management. Locating both manufacturing and service operations. Layout planning and manufacturing, retail and service facilities. Labour planning and job design. Global competition and continuous improvement.
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