4433 (v.4) Management of Workplace Conflict 303

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Area:	School of Management
Contact Hours:	3.0
Credits:	25.0
Seminar:	1 x 3 Hours Weekly
Prerequisite(s):	4432 (v.4) Industrial Relations (Australian) 201     OR     8800 (v.5) Employee Relations 200 or any previous version
Examines theoretical and practical aspects of workplace conflict management including - negotiation, bargaining, conciliation, advocacy, mediation and problem solving. Emphasis is placed on management of disputes and issues at the workplace level. Opportunity is provided for practical skill development in these processes.