13198 (v.3) Business Process Improvement 620

Area:

Graduate School of Business

Contact Hours:

8.0

Credits:

25.0

Other:

1 x 1 Days Weekly

Prerequisite(s):

5698 (v.5) Organisational Behaviour 550 or any previous version

This unit examiners the processes and practices contributing to performance of teams within an organisation and how these processes can be analysed and improved. Includes process mapping, flow charting, linking and integrating services and workflow, determining performance gaps, use of behavioural observation scales. Major group assignment to conduct a performance analysis on a real organisation.

Availability

Year	Location	Period	Internal	Area External	Central External
2003	Perth City Campus	Short Period 5	Y

- Area External refers to external course/units run by the School or Department, offered online or through Web CT, or offered by research.
- Central External refers to external course/units run through the Curtin Bentley-based Distance Education Area.

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