13198 (v.3) Business Process Improvement 620

Area:	Graduate School of Business
Contact Hours:	8.0
Credits:	25.0
Other:	1 x 1 Days Weekly
Prerequisite(s):	5698 (v.5) Organisational Behaviour 550 or any previous version
Examines the processes and practices contributing to performance of teams within an organisation and how these processes can be analysed and improved. Includes process mapping, flow charting, linking and integrating services and workflow, determining performance gaps, use of behavioural observation scales. Major group assignment to conduct a performance analysis on a real organisation.
Availability Availability Information has not been provided by the respective School or Area. Prospective students should contact the School or Area listed above for further information.

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