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301209 (v.3) Facilities and Operations Management 660


 

Area:

School of Management

Credits:

25.0

Contact Hours:

3.0

Seminar:

1 x 3 Hours Weekly

Prerequisite(s):

13201 (v.4) Administrative Management 560 or any previous version

Syllabus:

Design and setting up of the workplace in compliance with federal, state and local building and environmental regulations, together with the planning, organisation and control of systems and services. Information and communication management, resources, facilities, operations, and administrative setting. Issues concerning workplace automation, technology, ergonomics, security and safety.
 

Unit Outcomes:

On successful completion of this unit students have - considered a management perspective and an operations approach in relation to the functions and processes of facilities and operations within the work setting. Defined and described the main objectives and current challenges of facilities and operations management. Discussed the major factors involved and methods adopted in the planning, organisation, control, and co-ordination of facilities and operations management. A knowledge of the ways that recent associated industry trends, technology and information management developments have affected the role of facilities and operations management in Australia and overseas. Skills to identify future challenges and directions that relate to facilities and operations management in general.

Texts and references listed below are for your information only and current as of September 30, 2003. Some units taught offshore are modified at selected locations. Please check with the unit coordinator for up-to-date information and approved offshore variations to unit information before finalising study and textbook purchases.

Unit References:

Baker, K. and Huyton, J. (2001), Hospitality Management. Melbourne, The Hospitality Press. Bardi, J.A. (1996), Hotel Front Office Management. 2nd ed. New York, Van Nostrand Reinhold. Gee, C. (1997), The Travel Industry. 3rd. ed. New York , Wiley. Huyton, J. and Baker S. (2001), Case Studies in Rooms Operations and Management. Melbourne, The Hospitality Press. Keeling, B.L. and Kallaus, N.F. (1996), Administrative Office Management. 11th. ed., Cincinnati, South-Western Educational Publishing. McIntosh, R.W. Goeldner, C.R. and Ritchie, J.R.B. (1995), Tourism: Principles, Practices, Philosophies. 7th. ed. New York, Wiley. Mullins, L.J. (1995), Hospitality Management: A Human Resources Approach. 2nd. ed. London, Pitman Publishing. Odgers, P. and Keeling, B.L. (2000), Administrative Office Management. 12th. ed. Cincinnati, South-Western Educational Publishing. Quible, Z.K. (2001), Administrative Office Management: An Introduction. 7th. ed. Upper Saddle River, Prentice-Hall. Reid, R.D. and Sanders, N.R. (2002), Operations Management. New York, John Wiley and Sons.

Unit Texts:

No prescribed texts.
 

Unit Assessment Breakdown:

To successfully complete this unit students must attempt all assessment components and receive at least 50% in the total overall assessment. Class Participation 10%. Group Project Class Presentation 10%. Group Project Written Assignment 40%. Mid-Program Test 20%. Project Written Proposal and Presentation 20%. This is by grade/mark assessment.

Field of Education:

 80300 Business and Management (Narrow Grouping)

HECS Band (if applicable):

2  

Extent to which this unit or thesis utilises online information:

 Informational  

Result Type:

 Grade/Mark


Availability

YearLocationPeriodInternalArea ExternalCentral External
2004Bentley CampusSemester 1Y  

Area
External
refers to external course/units run by the School or Department, offered online or through Web CT, or offered by research.
Central
External
refers to external course/units run through the Curtin Bentley-based Distance Education Area

 
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