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1863 (v.5) SW 124 - Communication Skills
Area: | Department of Social Work and Social Policy |
Credits: | 25.0 |
Contact Hours: | 2.0 |
Workshop: | 1 x 2 Hours Weekly |
Syllabus: | Draws on an active learning model, engaging students in thinking, feeling and action situations. Students develop an understanding of skills in effective interpersonal communication within a professional context. Content will include communication theories, interviewing process, power, assertion, conflict resolution, public speaking, and consideration of gender, disabilities, age and culture in shaping effective communication with individuals, families and groups. |
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Unit Outcomes: | On successful completion of this unit, students will have- Increased awareness of the process of communication between people. Skills in the understanding of the practice of professional interviewing. Skills in assertion, conflict resolution and working with interpreters. Increased awareness of the interaction of power, culture and gender issues in the process of communication. Increased capacity for self-evaluation in terms of communication. |
Texts and references listed below are for your information only and current as of September 30, 2003. Some units taught offshore are modified at selected locations. Please check with the unit coordinator for up-to-date information and approved offshore variations to unit information before finalising study and textbook purchases. |
Unit References: | Crawford, F. (1989). Chapter 5 Do's and Don'ts" in F.Crawford, Jalinardi Ways-Whitefellas Working in Aboriginal Communities, Perth, Curtin University of Technology. Downing, J., (1995). Finding Your Own Voice: Reclaiming Personal Power Through Communication, Sydney, Allen & Unwin. Gudykunst, W.B., (1991). Being Perceived as a Competent Communicator, In Bridging Differences: Effective Inter-group Communication, California, Sage. Lee, C. and Richardson, B., (1991). Multicultural Issues in Counselling, US, American Ass. For Counselling & Development US. Lewis, S. and Slade, C., (1999). Critical Communication, 2nd ed, Australia, Prentice Hall. Lucas, S., (1992). Ch16 Speaking in Small Groups, in S.Lucas, The Art of Public Speaking, US, McGraw Hill. Putins, P. and Petelin, R., (1999). Professional Communication: Principles and Applications, 2nd ed, Australia, Prentice Hall. Tyler, S., Kossen,C. and Ryan, C., (1999). Communication a Foundation Course, Australia, Pearson Education. |
Unit Texts: | Bolton, R. (1987), People Skills: How to Assert Yourself, Listen to Others and Resolve Conflict. Sydney, Simon and Schuster. |
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Unit Assessment Breakdown: | Short Papers 55%, Taped Interview and Reflective Paper 45%. This is by grade/mark assessment. |
Field of Education: | 90501 Social Work | HECS Band (if applicable): | 1 |
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Extent to which this unit or thesis utilises online information: | Not Online | Result Type: | Grade/Mark |
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Availability
| Year | Location | Period | Internal | Area External | Central External | | 2004 | Bentley Campus | Semester 1 | Y | | |
Area
External | refers to external course/units run by the School or Department, offered online or through Web CT, or offered by research. |
Central
External | refers to external course/units run through the Curtin Bentley-based Distance Education Area |
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