306356 (v.1) Social Work 663 - Advanced Mediation Practice

Area:

Department of Social Work and Social Policy

Credits:

25.0

Contact Hours:

3.0

Seminar:

1 x 3 Hours Weekly

Syllabus:

Provides graduate practitioners with advanced skill and theory development in the field of work place downsizing, management duty of care, work time flexibility and employment restructuring of welfare agencies. In recent years the corporate and commercial nature of social work organisations have tested the communication ability of managers to work cooperatively with other professional staff. A number of current approaches in mediation around the use of risk management, quality work improvement, governance and executive coaching techniques has provided a medium for exploring new approaches in team work and leadership collaboration. An exploration of such dimensions and the skills and theory needed to facilitate mediation methodology in the corporate welfare environment.

Unit Outcomes:

On successful completion of this unit, students will have- Facilitated advanced practice skills in the fields of employee relations and training. Employed mediation practices to improve management communication with line staff and other professionals in the workplace. Explored current theoretical perspectives on mediation that address the issues of negligence and diversity of change in practice. Encouraged practitioners to apply current course materials to their research, training and project undertakings in the place of work.

Text and references listed above are for your information only and current as of September 30, 2003. Please check with the unit coordinator for up-to-date information.

Unit References:

Human Relations. (2002-2003), Oxofd, The Taverstock Institute. Journal of Experimental Social Psychology. (2002-2003), San Diego, Academic Press. Journal of Risk Research (2002-2003), Norich, Carfax Publishing. O'Sullivan, T. (1999) Decision Making inSocial Work. United Kingdom, McMillan Press. Percy-Smith, J. (2000), Policy Responses to Social Exclusion: Towards Inclusion. United Kingdom, Open University Press.

Unit Texts:

Boulle, L. (1996), Mediation, Principles Process Practice. Sydney, Butterworths. Gunther, J. (1999), Making TQM Work: Quality Tools for Human Service Organisations. MacLennon and Petty. Journal of Interpersonal Violence. (2002-2003), Thousand Oaks, Sage. Survival. (2002-2203), London, Sage. Work, Employment and Society. (2002-2003), London, Sage.

Unit Assessment Breakdown:

Academic Paper 40%, Project Evaluation 60%. This is by grade/mark assessment.

Year	Location	Period	Internal	Area External	Central External
2004	Bentley Campus	Semester 2	Y